With the holiday season in full swing, the big financial item on many people’s minds is gifts. My husband and I are no exception. Ever since the week of Thanksgiving, my husband and I have been in constant conversation about gift giving: Who do we still need to buy gifts for? Did we ever figure out something for X person on the list? Will everything arrive in time? But, the biggest question on our minds of late is: What will we give each other?
A few weeks ago, I was traveling for work. When I landed at the airport, I went to Enterprise to rent a car and was greeted by a woman about my age who gave me exceptional service. Even though the facility was small, crowded, and noisy, she spoke clearly, worked efficiently, and smiled effortlessly. I was out of there and into my rental car in no time. As I was leaving, she gave me her card and invited me to contact her manager if I had received good service. She mentioned that she was up for a promotion and that any feedback would be really helpful.
In December 2016, right before Christmas, a work colleague of mine’s house and garage burned down taking everything in the house – including his family’s Christmas gifts – with it. Luckily, he, his wife, and three kids were all unharmed. When my office heard about the accident, we were eager to help. His team arranged a company-wide potluck and began accepting donations of money and gift cards to aid his family. When I heard about the tragedy I wanted to help too. But, I took a look at our budget and realized that we didn’t have a lot of money to spare that month. I talked to my husband and we decided to give a small gift card, but it broke my heart that we couldn’t do more.